Effective: January, 2026
The National Museum of Climbing at the Red River Gorge, Inc. (“NMOC,” “we,” “our,” or “us”) is a
formally incorporated nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.
This Donation Policy and Terms outlines the conditions under which donations are accepted and processed through our website.
Nature of Donations
All contributions made to NMOC through our website or affiliated donation platforms are voluntary charitable donations intended to support NMOC’s nonprofit mission, programs, and operations. Unless explicitly stated otherwise, no goods, services, membership rights, or ownership interests are provided in exchange for a donation.
Tax Deductibility
NMOC is a registered 501(c)(3) nonprofit organization. Donations may be tax-deductible to the extent
permitted by law. Donors are responsible for determining the tax deductibility of their contributions and for retaining donation receipts for their records. NMOC will provide donation acknowledgments and IRS-compliant receipts when required.
Donation Amounts and Giving Levels
Any giving levels or suggested contribution amounts displayed on the website are provided for informational and recognition purposes only and do not represent the purchase of goods or services.
Refund Policy
Donations to NMOC are generally non-refundable, as they are used to support charitable activities.
Refunds may be considered on a case-by-case basis in limited circumstances, such as:
- duplicate transactions,
- technical processing errors, or
- unauthorized charges.
Requests for consideration of a refund must be submitted in writing within a reasonable time after the transaction and will be reviewed at NMOC’s discretion.
Recurring Donations
If you choose to make a recurring donation, you authorize NMOC and its payment processors to charge your selected payment method at the specified interval.
Recurring donations may be modified or canceled at any time by the donor through the donation
platform used or by contacting NMOC directly.
Payment Processing
All online donations are processed securely through third-party payment processors. NMOC does not store or retain credit card or banking information.
Contact Information
Questions regarding donations, receipts, or this Donation Policy & Terms may be directed to:
The National Museum of Climbing at the Red River Gorge, Inc.
Email: info@nmoc.org
PO Box 22351
Lexington, KY 40522
Phone: 859-320-7855
Policy Updates
NMOC reserves the right to update this Donation Policy & Terms as needed to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
Privacy Policy
Effective: January, 2026
The National Museum of Climbing (“NMOC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information we collect
We collect only the information necessary to support our nonprofit mission and operations
Information You Provide Voluntarily
You may choose to provide personal information when you:
- Make a donation
- Subscribe to our mailing list
- Contact us through our website or email
This information may include:
- Name
- Email address
- Mailing address
- Donation amount and date
NMOC does not store credit card or banking information. All financial transactions are processed securely by third-party payment processors.
How We Use Your Information
We use your information only for legitimate nonprofit purposes, including:
- Processing and acknowledging donations
- Providing donation receipts and required tax acknowledgments
- Communicating about NMOC programs, updates, and events
- Responding to inquiries or requests
We do not sell, rent, or trade donor or visitor information.
Third-Party Services
NMOC uses reputable third-party service providers to operate our website and services, including:
- Payment processing
- Email communications
- Website hosting and analytics
These providers have access only to the information necessary to perform their services and are required to protect it in accordance with their own privacy policies and applicable law.
Email Communications
If you subscribe to our mailing list, you may receive occasional updates from NMOC. You may unsubscribe at any time by using the link provided in our emails or by contacting us directly.
Data Security
We take reasonable administrative and technical measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100%secure, and we cannot guarantee absolute security.
Children’s Privacy
NMOC does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
info@nmoc.org